This Shipping policy is applicable for orders from the INDIA.
For shipping outside of the territory of INDIA please drop a mail with subject “International Shipping” to support@roungroun.com
The ROUN GROUN shipping policy intends to ensure that you are fully aware of our shipping and related procedures. By placing an order at ROUN GROUN, you agree to the guidelines contained herein.
SHIPPING COST : Free Shipping (TAX included)
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Transit, Handling and order cut-off timings
Generally, shipments are in transit for 2 to 3 days for most pin-codes.
Order handling time is 1 to 2 business days at max.
The Delivery time is 3 to 5 days for most pin-codes.
Order cut-off time will be 10:00 AM – Everyday.
Change of Address
We cannot change the delivery address once parcel is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@roungroun.com
– OR –
Call Us at +91 70224 98732
Tracking
Once your order has been shipped, your order comes with a tracking number through ROUN GROUN and our shipping partners as well allowing you to track it until it is delivered to you.
Track your order using the tracking link sent by our email and Whatsapp.
Parcels Damaged In Transit
ROUN GROUN takes full responsibility if a product is damaged from warehouse or in transit by our courier partners.
If you find that a package is damaged in transit, please reject the package from the courier if possible, and contact our customer care service.
If the package was delivered without your presence, please contact customer service for the next steps for a refund or replacement.
(you can also return the order in the Return orders page)
Return or replacement due to damage in transit will be free of cost, Including shipping.
Our promise on sustainability
At ROUN GROUN we go above and beyond to ensure everything from manufacturing to warehousing to shipping is as planet friendly as possible.
As one of the measures to decrease pollution and landfill, We use 100% Reusable packaging materials, Our packaging materials also contains information on how to Reuse them and illustrates specific points on the package that guides our customers to find a way to unbox them so that the Package itself could be Reused.
We also use 100% compostable materials and we voluntarily opt-out of custom packaging for each products and have chosen to be as minimalist as possible.
ROUN GROUN IND.
East Division – 562114
Bengaluru, Karnataka INDIA
CONTACT INFORMATION
Monday – Friday : 10:00 AM – 6:00 PM IST
Saturday: 10:00 AM – 4:00 PM IST
Phone: +91 70224 98732
Email: support@roungroun.com